VR
Vii R

1 reviews | Active since Jun 2021

14 Jun 2021, 10:00

Refund

Ive been waiting for my refund and they insist on issuing a voucher even though im still within the 7 day period that I can get the refund.

0
Replies (1)
Hyperli.com
Hyperli.com's reply14 Jun 2021, 10:11
Official
Hello,

Apologies for the inconvenience caused. We've looked into this, and can confirm that your request was initially processed in the form of a gift card on 10 June, the same day you have submitted it. Since then, we have not received any email querying the refund received, other than an email sent only a few minutes ago. Should you have disputed it earlier, we would have assisted earlier - we definitely did not insist on a gift card refund ?. Please keep an eye on your email inbox, for further information regarding your request.