Poor Customer Service

I made an online purchase from Hyperli. I received my purchase on Monday 30/09/2024. I immediately contacted Hyperli to inform them that the clothing items i bought are too small. This was after the fact that i ordered a size larger , as recommended on their website. I requested assistance in processing a return for the items. their response was.... Hi, please refer to our policy and note if it is a clearance item no refunds, exchange or returns allowed. I responded with... I ordered the items as per your advice on the page where you suggested to order a size bigger, which i did. however the ordered size is still way too small. these items cost me R1487.00. i still cannot get through to anyone to resolve this issue.