LH
Lerverne H
1 reviews | Active since May 2021
13 Jun 2023, 20:08
Poor communication
I cancelled an order, however not getting any replies or refund from your company
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Replies (1)
Hyperli.com's replyOfficial
14 Jun 2023, 09:36Hi Lerverne,
Apologies for the inconvenience caused.
We have looked into this, and I'm afraid we have not received your request to cancel the order as per the consultant's response. Please let us know how you submitting these refund requests so that we can investigate this further.
You are welcome to forward screenshots/provide this info on the initial email you and the consultant were liaising on.
In the meantime, we have cancelled your order and processed a refund. You should receive confirmation of this shortly.
Regards,
Hyperli.
Apologies for the inconvenience caused.
We have looked into this, and I'm afraid we have not received your request to cancel the order as per the consultant's response. Please let us know how you submitting these refund requests so that we can investigate this further.
You are welcome to forward screenshots/provide this info on the initial email you and the consultant were liaising on.
In the meantime, we have cancelled your order and processed a refund. You should receive confirmation of this shortly.
Regards,
Hyperli.
Hyperli.com's reply14 Jun 2023, 09:36
Official
Hi Lerverne,
Apologies for the inconvenience caused.
We have looked into this, and I'm afraid we have not received your request to cancel the order as per the consultant's response. Please let us know how you submitting these refund requests so that we can investigate this further.
You are welcome to forward screenshots/provide this info on the initial email you and the consultant were liaising on.
In the meantime, we have cancelled your order and processed a refund. You should receive confirmation of this shortly.
Regards,
Hyperli.
Apologies for the inconvenience caused.
We have looked into this, and I'm afraid we have not received your request to cancel the order as per the consultant's response. Please let us know how you submitting these refund requests so that we can investigate this further.
You are welcome to forward screenshots/provide this info on the initial email you and the consultant were liaising on.
In the meantime, we have cancelled your order and processed a refund. You should receive confirmation of this shortly.
Regards,
Hyperli.