Pathetic service

Good day, I had purchased quite a few vouchers and some of which expired due to this lockdown. O have put in a request and only 1 voucher was refunded. When I emailed Hyperli twice, they gave me some excuse that some order was duplicated and which was not I was referring to. I have purchased something from d'fine and it expired the 1st week of May and I'm supposed to get a response within 48 hours but it's been a week later. It was laser lipo voucher which I know it expired but still waiting 4 my refund and I advised Ganeefa I'm going to put a complain on hello Peter and the next email sent will be to the CPA. Check your facts and my profile if you like. Disgusting customer service and had 2 send 2 email in order for then 2 get back 2 me and later than 48 hours. Terrible service