oder deliverd to a wrong address/duplicate tracking numbers.

i ordered product on the 20th December 2024, recieved email that my order was on the way, to my suprise it is not arriving. on the 2nd of Jan decided to track my oder, only to find out my order was delivered to my unknown address , contacts and personal information that dont belong to me. To my suprise, my friend ordered also and she has the same tracking number. sent tickets multiple time,no response, sent emails, no response.very bad service and i would not reccommend it anymore.ordered twicw before no problems experience but hyperli and buffalo logistics are ****mers, i want my refund,period!