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Saadia T
1 reviews | Active since Jul 2017
05 Aug 2022, 16:42
NO customer service or contact details available
I bought a voucher on 03 August from an international account and wanted to know when it would reflect. On the website there is no contact number & you can only log a ticket whereby the automated response says they will respond within 48hrs. Its 48 hrs and no response received as yet. The automated response also says for easier response pop a message via the online chat. Nowhere on their site nor the app is there an online chat. Lies!. when i click on FAQ "where is my voucher" or any other question it states the page does not exist. What kind of company does not have a customer service and deliberately avoids clients. Is this even legal?
Helpful (0)
Replies (5)0
Replies (5)
Hyperli.com's replyOfficial
05 Aug 2022, 17:08Hi Saadia,
I'm afraid I'm not able to locate your email - please provide your ticket number received after submission of your query.
Alternatively, send an email to support (at) hyperli.com, with the subject "Hello Peter".
Regards,
Hyperli.
I'm afraid I'm not able to locate your email - please provide your ticket number received after submission of your query.
Alternatively, send an email to support (at) hyperli.com, with the subject "Hello Peter".
Regards,
Hyperli.
Hyperli.com's reply05 Aug 2022, 17:08
Official
Hi Saadia,
I'm afraid I'm not able to locate your email - please provide your ticket number received after submission of your query.
Alternatively, send an email to support (at) hyperli.com, with the subject "Hello Peter".
Regards,
Hyperli.
I'm afraid I'm not able to locate your email - please provide your ticket number received after submission of your query.
Alternatively, send an email to support (at) hyperli.com, with the subject "Hello Peter".
Regards,
Hyperli.
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Saadia T's updateReviewer Update
05 Aug 2022, 17:17Ticket: ***.
email sent now
email sent now
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Saadia T's update05 Aug 2022, 17:17
Reviewer Update
Ticket: ***.
email sent now
email sent now
Hyperli.com's replyOfficial
05 Aug 2022, 17:55I'm afraid your ticket number is blocked out so I cannot view it. Please try retyping them with full stops or hyphens in between.
I have double checked our email inbox and we have not received the email you sent. I have also searched against your name, to no avail.
Regards,
Hyperli.
I have double checked our email inbox and we have not received the email you sent. I have also searched against your name, to no avail.
Regards,
Hyperli.
Hyperli.com's reply05 Aug 2022, 17:55
Official
I'm afraid your ticket number is blocked out so I cannot view it. Please try retyping them with full stops or hyphens in between.
I have double checked our email inbox and we have not received the email you sent. I have also searched against your name, to no avail.
Regards,
Hyperli.
I have double checked our email inbox and we have not received the email you sent. I have also searched against your name, to no avail.
Regards,
Hyperli.
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Saadia T's updateReviewer Update
05 Aug 2022, 18:09one one two two zero five four
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Saadia T's update05 Aug 2022, 18:09
Reviewer Update
one one two two zero five four
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Saadia T's updateReviewer Update
05 Aug 2022, 18:09***
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Saadia T's update05 Aug 2022, 18:09
Reviewer Update
***