*****ing from consumers!!!!!

ON 13 July 2026 bought a air fryer through Hyperli.com on # 742664. The air fryer was faulty. After numerous emails to Hyperli.com and a complaint on this platform a courier was dispatched to collected the faulty air fryer. Internet Express Courier collected said air fryer on 5 August 2026 on waybill #UAES9X9ZB and we have proof that the courier signed for collection. The said air fryer was to be delivered to Megamallonline for attention Zanele Mthimkhulu. To date (25 August 2026), again, after numerous communication to Hyperli.com we have not received any refund. This is tantamount to *****ing from consumers as the product was collected but we have not received our money back. I urge the public to stop purchasing any products from Hyperli.com it is a thieving company and conveniently the consumer can only contact them via email or through their platform as there is no contact numbers provided (how convenient). We want our refund!!!!!