I want my money. Hyperli big ****MERS

20 December 2024 bought mystery deal pack at Hyperli that was going for R199 they advertised cell phone, ear ports and other great items except a pen. Waited for the order till February 2025. Followed up with Ridwa - <*** This is what this Ridwa said "Dec 31, 2024 at 12:01 PM Hi Lusanda,

Thanks for reaching out!

Please note that the delivery period of 12-14 working days starts from when the deal ends, which in this instance was on Sunday - 15 December.

Kindly allow this period per the deal fine print. Once dispatched, you will receive tracking details via email.

Kind regards, Ridwa""

Only to find out they where lying. They came back with another story on the 10 January 2025 again on the 20January 2025 " Jan 20 at 8:56 AM Hi Lusanda,

I hope you’re doing well!

I'm truly sorry for the confusion caused, the information previously provided was for the Black Friday Mystery Deal, but your purchase was for the Secret Santa Mystery Deal.

I can confirm that the deal ended Wednesday 8th to be exact. This means that the 12 to 14 working day delivery period was activated, starting the next day, Thursday 9th.

Please allow for this timeframe, and as soon as your order is dispatched, you’ll receive an email notification to let you know.

Thank you for your patience and so sorry again for the confusion!

Kind regards, Ridwa""

Only to receive a pen that have scratches that was not even on the adverti*****t. Not they told me about the fine print.

I want my money back Hyperli.com

You guys are ****MERS

I wanty money back and come take you pen that cost R199 with scratched and it was just trowed in a courier flyer.

I WANT MY MONEY BACK