evdm
elmari van der merwe
1 reviews | Active since Jun 2023
19 Jun 2023, 12:25
hyperli summer glo package at Pure relax thai spa
Vouchers are not being refunded or service can not be booked with the spa the vouchers are being bought for and no response from either hyperli or the spa to resolve this issues
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Hyperli.com's replyOfficial
19 Jun 2023, 12:36Hi Elmari,
We are terribly sorry for the inconvenience caused.
I've checked on our side, and I'm not able to locate any prior emails sent - I have managed to locate the email sent approx. an hour ago, which we will will respond to shortly.
If you have sent an email previously, please provide your ticket number or forward the initial email sent, so that we can investigate further.
In the meantime, we will have your query resolved and get back to you ASAP.
Regards,
Hyperli.
We are terribly sorry for the inconvenience caused.
I've checked on our side, and I'm not able to locate any prior emails sent - I have managed to locate the email sent approx. an hour ago, which we will will respond to shortly.
If you have sent an email previously, please provide your ticket number or forward the initial email sent, so that we can investigate further.
In the meantime, we will have your query resolved and get back to you ASAP.
Regards,
Hyperli.
Hyperli.com's reply19 Jun 2023, 12:36
Official
Hi Elmari,
We are terribly sorry for the inconvenience caused.
I've checked on our side, and I'm not able to locate any prior emails sent - I have managed to locate the email sent approx. an hour ago, which we will will respond to shortly.
If you have sent an email previously, please provide your ticket number or forward the initial email sent, so that we can investigate further.
In the meantime, we will have your query resolved and get back to you ASAP.
Regards,
Hyperli.
We are terribly sorry for the inconvenience caused.
I've checked on our side, and I'm not able to locate any prior emails sent - I have managed to locate the email sent approx. an hour ago, which we will will respond to shortly.
If you have sent an email previously, please provide your ticket number or forward the initial email sent, so that we can investigate further.
In the meantime, we will have your query resolved and get back to you ASAP.
Regards,
Hyperli.