sP
skhona P

1 reviews | Active since Jan 2016

26 Sept 2019, 13:37

Hyperli Refund Frustration

Iv had great experience until this morning, I made a booking for a few activities around Capetown but soon got a phone call from work meaning I have cut my vacation short and head back to Jhb asap. Iv tried calling to cancel my vouchers but no number works, there online refund process is a mission and I'm left unsure if il get my refund or not.

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Replies (2)
Hyperli.com
Hyperli.com's reply26 Sept 2019, 13:53
Official
Hi Skhona,

We're so sorry about this. Kindly forward us an email to support[at]hyperli.com with the subject line Hello Peter complaint, we're not able to locate your account from our side.

Awaiting your response.

Best regards,

sP
skhona P's update26 Sept 2019, 14:11
Reviewer Update
It's sad that you respond so quickly only in such a platform. I have already decided to gift a friend of mine who is a Capetown local the vouchers as I could not risk wasting my money. I'm honestly disappointed as I have referred countless friends to your site.