Hyperli Poor Customer Service - ORD 13139

I purchased Mikes Kitchen - Sunday Buffet for Two on the 15/06/2021. It was valid until 30/07/2021 unfortunately the unrest strike our province and GP. Mikes Kitchen was closed during this period. This restaurant was opened after the 30/07/2021. I then contacted the restaurant direct querying if the consideration will be given to the validity for my voucher since this was beyond everyone control. I was told to contact Hyperli. Several calls to them weren't answered and e-mails too. I sent two e-mails (dated 28/09/2021 at 07h58 and 29/09/2021 at 14h11) these e-mails were never acknowledged not to mention getting a response. I had used their *** e-mail address. I decided to give up and money went down the drain just like that.

I still have those two e-mails as a proof of my attempt to reach out to Hyperli.

Based on this experience I decided not purchase their products anymore. If they had responded to my e-mails even if I was not satisfied with their responses I would felt much better than being ignored completely.