Hyperli Not Paying Partners - No Response After Multiple Calls & Emails*

I am writing this complaint as a Hyperli partner / merchant.

I assisted clients who bought vouchers on Hyperli and came to redeem their services. I delivered the service in full to protect my company name and reputation, even though Hyperli has NOT paid me.

I have called Hyperli multiple times no answer, if their WhatsApp is working then they blocked me. I have sent several emails, no response. No payment, no communication, no respect for partners.

As a small business, we cannot afford to pay for Hyperli's clients out of our own pocket. I fulfilled my side to avoid disappointing customers and damaging my brand, but Hyperli has failed to fulfil theirs.

This is extremely unprofessional and financially damaging. Partners trust Hyperli to collect money from clients and pay us - when you don't pay, you are putting our businesses at risk.

I am very disappointed in Hyperli's service to partners. I need my outstanding payment urgently and a clear explanation of what is happening.

If any other partners have experienced the same, please contact me.

*Business affected:Retreat Studio Photography *** *Contact:****

I expect a response within 48 hours.