'Hyperli Mystery Electronics Deal' Mystery

I am writing to comment on the Hyperli Mystery Electronics Deal on the hyperli.com site. They proudly promoted the above in a promotiona email, so I took a gamble, and chose the premium mystery electronics deal (R199), that was 12 days ago, and no communication, no verification of the order (other than the payment being made), no expected delivery date, nothing but the ominous 'unfulfilled' label on the order page of their site. I really cannot comment on the deal, as I have received nothing, so what I am commenting on is their apparent disregard for their customers, I have submitted several (3) queries regarding this and received no response, if they tell me, I don't mind waitin 2 or more weeks, but with no communication, who knows what is going on? Is it a ****? I thought Hyperli was a reasonably reputable venture, but now I'm not so sure, I am beginning to doubt. For now I have no option but to sit tight and wait, but this is the last time I will be gambling on Hyperli, unless they have a very good reason for this lack of customer service.