Hyperli is ****, empty promises

Bought Bluetooth ear phones on line and I was not happy with the product (too big to fit my ear, poor sound quality and the product is of good quality). I then sent an email to their support services asking for for a refund, at first they told me they won't accept product due to health reasons and I asked them how would I have know of the sound quality had I not tried THEM? 2.They are too big and don't fit my ear, they keep on falling off..and I get told they fit I must just use them.. 3.they can't take them because I had seven working days to return them of which it's still within the seven working days..

Please don't buy anything from Hyperli you'll be saving yourselves from unnecessary headaches.. Poor customer service