CL
Cheryl L
1 reviews | Active since Jan 2019
01 Nov 2022, 20:14
Hyperli
Definitely would never buy from Hyperli ever again. They have not supp**** an Item ordered and paid for on 13/10. One response after 6 emails. Told item will be supp**** ASAP. Requested a refund as they are unable to supply advertised item. Still no response. Pathetic Customer Service.
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Replies (2)
Hyperli.com's replyOfficial
02 Nov 2022, 11:19Hi Cheryl,
We are terribly sorry for the experience.
I will ensure that a consultant reaches out and has this resolved ASAP.
Regards,
Hyperli.
We are terribly sorry for the experience.
I will ensure that a consultant reaches out and has this resolved ASAP.
Regards,
Hyperli.
Best regards,
Hyperli.com's reply02 Nov 2022, 11:19
Official
Hi Cheryl,
We are terribly sorry for the experience.
I will ensure that a consultant reaches out and has this resolved ASAP.
Regards,
Hyperli.
We are terribly sorry for the experience.
I will ensure that a consultant reaches out and has this resolved ASAP.
Regards,
Hyperli.
Best regards,
CL
Cheryl L's updateReviewer Update
09 Nov 2022, 19:08Moira at Hyperli contacted me after posting my above review.
I was offered a refund which could take up to 10 days as per your email.
Could you explain why the goods was delivered by PARGO today. This item was delivered in my absence.
I do not want this item as I had to purchase it elsewhere.
I have again sent 2 emails one yesterday and one today asking why?
What a terrible first experience.
I was offered a refund which could take up to 10 days as per your email.
Could you explain why the goods was delivered by PARGO today. This item was delivered in my absence.
I do not want this item as I had to purchase it elsewhere.
I have again sent 2 emails one yesterday and one today asking why?
What a terrible first experience.
CL
Cheryl L's update09 Nov 2022, 19:08
Reviewer Update
Moira at Hyperli contacted me after posting my above review.
I was offered a refund which could take up to 10 days as per your email.
Could you explain why the goods was delivered by PARGO today. This item was delivered in my absence.
I do not want this item as I had to purchase it elsewhere.
I have again sent 2 emails one yesterday and one today asking why?
What a terrible first experience.
I was offered a refund which could take up to 10 days as per your email.
Could you explain why the goods was delivered by PARGO today. This item was delivered in my absence.
I do not want this item as I had to purchase it elsewhere.
I have again sent 2 emails one yesterday and one today asking why?
What a terrible first experience.