Hyperli doesn't want with my money.

I purchased a spa voucher for my partner’s birthday only to realize it was for one instead if two just after making the purchase. I immediately cancelled our appointment with the provider and subsequently sent Hyperli an email to request a refund. They issued a voucher in form of a refund which I requested to be changed into cash as I have no interest in purchasing anything else currently from them until such a time I want to. I have sent Chancel 2 emails which have not been attended nor responded to. I humbly request.

Management, I humbly request a refund in the form of money and not a voucher. My voucher number is LKB6WT7L.

I thank you.

Kagiso