Hyperli disgrace!

Today was one of the worst experiences doinh business on Hyperli. I bought 2 x Sushi vouchers to celebrate great achievements this week by my daughter to share with friends. Bought 1 x 42 piece sushi platter and 1 x 18 piece sushi platter to be utilized at Kung***itchen in Brooklyn. I paid and received my 2 x vouchers. Placed my order around 3pm. 1) Kungfu kitchen - cant communicatr properly, mentioned they cant get hold of the manager, they apparently didnt know anythinh about this? 2) went to collect my order as arranged - with NO food prepared by Kungukitchen. Needless to mention again.... I have very excited friends and child awaiting Sushi as celebration dinner. 3) No one knowimg what to do, the lady at Kung***itchen eventually got hold of Luthando from Hyperli. As the customer with high expectations I expected Luthando from Hylerli to get to a conclusion with Kung***itchen. Instead.... my conversation with Luthando got to a point where he said they will refund me. There I am... standing in a restaurant after 6pm. People waiting for food... had to spent my last funds on treating my child... then get left with no food and a " i dont know when you will be refunded" from Luthando. I said that the solution is useless just as the poor restaurant communication - with a respond from Luthando: **** you and slammed the phone in my ear! What a total disgrace! I will never suppost either the restaurant or Hyperli again. I will never recommend Hyperli to people like I use to do. As for being sweared at as a customer... I think it is pritty pathetic. Then you can't expect any more from the chaos that happened tonight!

When will I get my refund? Suppose... no one knows. I went home and made french toast.... what a disgrace!

I gave my e-mail to Luthando.... still waiting for the e-mail. Suppose those words uttered got to his head. Suggest you get a person swearing at yoir customers out urgently. Making your company look even more unprofessional.