Hyperli-Berlinger Haus - Is this *****? Be Very Careful Buying Through Them!

<p>Wow! I thought. That's a good deal "Berlinger Haus 28cm Marble Coating Wok for R299"; the normal price, they say, is R700 and I needed a Wok. The catch - Delivery cost R500!!</p> <p>I complained to Hyperli and they got the supplier to reduce delivery to R140 so I ordered it; kudos to Hyperli.</p> <p>When it arrived, there was no lid and the lid was listed in the advert (T-Glass Lid With Stainless Steel Knob). They refused to supply it, saying that it was printed in error!! I don't believe that but even so, they have to supply it as advertised. Now I have a Wok with no Lid, which was part of the deal.</p> <p>Firstly, in my opinion, they tried to rip me off with a R500 delivery charge then, in my opinion, they ripped me off by not supplying what they advertised.</p> <p>They tried to placate me with a R140 voucher but I don't want that, I need a lid for the Wok! And, would I want to buy again from someone who does business in this fashion?</p> <p>Obviously Hyperli has no power with their suppliers and Kowtow to those who provide their profits.</p> <p>Unfortunately I used the Wok, thinking that it was a mistake and that the lid would be forthcoming, now they won't let me return it.</p> <p>Conclusion. If I want to lose money and get bad service, I will buy a Berlinger Haus product through Hyperli.</p> <p>How sad that Groupon is no longer available, now we have Hyperli.</p>