FM
Farhaanah M
1 reviews | Active since Dec 2018
09 Mar 2021, 14:25
Horrible service
Horrible experience no customer service. If you purchasing a voucher and expect a refund if can't make it worst idea. They don't reply to emails or contact you
Helpful (0)
Replies (5)0
Replies (5)
Hyperli.com's replyOfficial
09 Mar 2021, 14:38Hi Farhaanah,
I'm so sorry to hear that. I've looked into this, and I'm able to locate only one email sent on 19 Jan, which was responded to on this day. I can also confirm that your refund request was processed and confirmation sent on the same day submitted which was also 19 Jan.
I'm so sorry to hear that. I've looked into this, and I'm able to locate only one email sent on 19 Jan, which was responded to on this day. I can also confirm that your refund request was processed and confirmation sent on the same day submitted which was also 19 Jan.
Hyperli.com's reply09 Mar 2021, 14:38
Official
Hi Farhaanah,
I'm so sorry to hear that. I've looked into this, and I'm able to locate only one email sent on 19 Jan, which was responded to on this day. I can also confirm that your refund request was processed and confirmation sent on the same day submitted which was also 19 Jan.
I'm so sorry to hear that. I've looked into this, and I'm able to locate only one email sent on 19 Jan, which was responded to on this day. I can also confirm that your refund request was processed and confirmation sent on the same day submitted which was also 19 Jan.
Hyperli.com's replyOfficial
09 Mar 2021, 14:38I have resent confirmation of your refund, to your email address. Kindly check your spam folder as well, or email support (at) hyperli . com, should you not receive confirmation.
Regards,
Hyperli.
Regards,
Hyperli.
Hyperli.com's reply09 Mar 2021, 14:38
Official
I have resent confirmation of your refund, to your email address. Kindly check your spam folder as well, or email support (at) hyperli . com, should you not receive confirmation.
Regards,
Hyperli.
Regards,
Hyperli.
FM
Farhaanah M's updateReviewer Update
09 Mar 2021, 14:39I have requested on the same voucher refunds for Ushaka and there no payment of the spa voucher kindly contact *** as yourll have no contact numbers
FM
Farhaanah M's update09 Mar 2021, 14:39
Reviewer Update
I have requested on the same voucher refunds for Ushaka and there no payment of the spa voucher kindly contact *** as yourll have no contact numbers
Hyperli.com's replyOfficial
09 Mar 2021, 14:41Please know that we have not received any refund request for the Ushaka vouchers, and your refund for the Spa voucher has been processed as per my previous message and email sent.
Direct contact will be made shortly.
Regards,
Hyperli.
Direct contact will be made shortly.
Regards,
Hyperli.
Hyperli.com's reply09 Mar 2021, 14:41
Official
Please know that we have not received any refund request for the Ushaka vouchers, and your refund for the Spa voucher has been processed as per my previous message and email sent.
Direct contact will be made shortly.
Regards,
Hyperli.
Direct contact will be made shortly.
Regards,
Hyperli.
FM
Farhaanah M's updateReviewer Update
09 Mar 2021, 14:54Thanks received a reply from one of the staff members at hyperli now Ganeefa very helpful thank you for trying to assist
We need staff like this to avoid such bad rating
We need staff like this to avoid such bad rating
FM
Farhaanah M's update09 Mar 2021, 14:54
Reviewer Update
Thanks received a reply from one of the staff members at hyperli now Ganeefa very helpful thank you for trying to assist
We need staff like this to avoid such bad rating
We need staff like this to avoid such bad rating