SD
Susanne D
1 reviews | Active since Aug 2010
14 Apr 2022, 16:30
Great customer service beyond the call of duty...
I bought a voucher for a spa treatment in December valid for 6 months so I wanted to redeem it eventually and had a closer look a the "spa" venue via their FBsite which was clearly not what I expected. So I thought I give it a shot to ask Hyperli for a refund (in form of a store credit) not really thinking I get away with it after such a long time of having parted with the money. What can I say- I sent the email last night and the refund was in my Hyperli account this morning. No fights no discussions no waste of time. Thanks so much for this amazing customer service
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