Extremely bad and misleading advertising and service.

Item: Hyperli.com
Rating: 1
Author: EMW J

I purchased a spa package from Hyperli (Tranquility Spa/Rockwell Hotel).The trading hours in the fine print is Monday to Sunday.I called the Friday to make appointment for the Sunday and were told they DO NOT trade Sundays.Called the Monday to make appointment and was told by hotel reception that they DO NOT trade an Monday****tremely bad and misleading advertising and service.

Helpful (0)

Replies (2)

Hyperli.com's replyOfficial

30 Sept 2019, 10:38

Hi EMWJ,

We're so sorry about this. Kindly forward us an email to support[at]hyperli.com with the subject line Hello Peter complaint, we're not able to locate your account from our side.

Awaiting your response.

Hyperli.com's reply30 Sept 2019, 10:38

Official

Hyperli.com's replyOfficial

07 Oct 2019, 11:14

Hi EMWJ,
We have not received any response from you. Do you mind forwarding us your details to support [at]hyperli.com with the subject line Hello Peter complaint, we're not able to locate your account from our side. We'd like to get this issue resolved, asap.
Awaiting your response.

Hyperli.com's reply07 Oct 2019, 11:14

Official