Do not buy from hyperly

I bought a voucher for my dad 5 days ago, I'm still waiting for my voucher.i e-mailed them countless times.ive gotten 1 reply which was still no help. I'll continue to email them until I get a response.this will be the last time I buy anything from them.Ganeefa the lady which rep**** told me there was an error on there side I'm still waiting it's been 3 days since the error has been "resolved"