Dissatisfied Customer

Re: Air Fryer not working- Ref ORD*** I bought an air fryer through Hyperli it was delivered on the 24th December 2022,is not working it does not have a keypad to switch on an off,it doesn't turn on,my biggest problem is that they dont have the contact number and I use the helpdesk contact another problem is that they keep on saying they will attend within 48hrs but till now nothing has been done.I received two emails which it is not helping. From a very disappointed customer