Disappointment in Lack of Response Regarding CLUB20 Promo Code

On Tuesday, November 12th, I received an email from Hyperli containing the promo code "CLUB20" to use on my next purchase. However, when I attempted to apply it, the code was flagged as invalid. I immediately took a screenshot and sent it to your customer care department. It’s now Thursday, November 14th, and I have yet to receive any response.

As a loyal supporter of Hyperli, I’m disappointed by the lack of follow-up on this issue. Experiences like this impact my trust in your service and make me hesitant to continue using Hyperli in the future.