Disappointing Service from Hyperli

I recently placed an order with Hyperli on March 5, 2024, and unfortunately, my experience has been far from satisfactory. Despite my initial excitement, the entire process has been marred by delays, misinformation, and poor customer service.

Refund Attempts: After encountering issues with my order, I attempted to get a refund not once, but twice. Both attempts were unsuccessful, leaving me feeling frustrated and unheard. Delayed Tracking Information: On April 5, 2024, a full month after my order, Hyperli finally provided a tracking number. However, this delay was already a red flag. The tracking information indicated that my order was with Buffalo Couriers, which seemed promising. False Hope: A few days later, the tracking status showed that the order had been received by the client. I eagerly awaited its arrival, only to be left empty-handed. Despite the status update, I hadn’t received my order. It was a classic case of raising expectations, only to be let down. Follow-Up and Another Tracking Number: When I followed up with Hyperli, they issued another tracking number, this time indicating that the order hadn’t even been collected yet. It was now supposedly with Internet Express. The lack of consistency and accurate information was incredibly frustrating. Conclusion and Warning:

I urge others not to raise their expectations when placing orders through Hyperli.com. The lack of transparency, delays, and poor communication have left me thoroughly disappointed.