Disappointed in the quality of service

On The 29th of October 2021 I made a purchase of three vouchers from the Hyperli application shortly after signing up and I made use of the online payment method.

The three vouchers together came to just over R670 and the money got deducted from my bank account which is still provable on my bank statement and unfortunatley for me I did not receive any vouchers in return and 2 of the vouchers I had already made bookings for on the 30th of October and still no vouchers on the 30th.

I tried to make use of the online help form but that was to no avail i then tried contacting Hyperli on *** and not once did I receive a call back after leaving voicemails asking for someone to return my call but none and to date their online form is still not working so I stand to be at a loss here and all because of the poor communication capabilities you have in reaching any representative of Hyperli . I doubt I will ever see my money again but to those still considering using this service, think twice before doing so