Deeply Disappointed – Poor Customer Support and Unresolved Voucher Issue

I have been a loyal customer of Hyperli since the company first started, and I have always valued their service. However, my recent experience has been extremely disappointing.

I purchased a voucher that unfortunately expired before I could use it due to a lack of timely assistance from Hyperli. Despite reaching out repeatedly via email and WhatsApp, I received no response to my queries. It is frustrating to see that my messages were read on WhatsApp, yet completely ignored.

It is unacceptable for a company that promotes and sells vouchers to provide no meaningful customer support when issues arise. While they are eager for customers to purchase deals, they offer no help when problems occur.

I strongly advise potential customers to reconsider before buying from Hyperli. There is a real risk of finding yourself in a situation where you’ve paid for a voucher but have no support to resolve issues—leaving you with nothing but lost money and frustration.

Until Hyperli improves its customer service standards and provides reliable assistance, I cannot recommend their services.