AJ
Asa J
1 reviews | Active since Sept 2016
08 Aug 2024, 14:33
Bad service and no communication
Good day. I placed an order and paid on 25 April 2024. I have sent two emails to indicate that I have not received my order and requested a refund. A refund was declined and I was told that I would receive a voucher code. Since then nothing has been received. I am now fed up and whish to be refunded.
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Hyperli.com's replyOfficial
16 Aug 2024, 14:10Hi Asa,
Apologies for the inconvenience caused. I've looked into this - As per the email sent, you mentioned that you deleted the gift card sent and requested to resend it which we have, and we have since not received any queries stating otherwise.
We will, however, reach out for more information.
Regards,
Hyperli
Apologies for the inconvenience caused. I've looked into this - As per the email sent, you mentioned that you deleted the gift card sent and requested to resend it which we have, and we have since not received any queries stating otherwise.
We will, however, reach out for more information.
Regards,
Hyperli
Hyperli.com's reply16 Aug 2024, 14:10
Official
Hi Asa,
Apologies for the inconvenience caused. I've looked into this - As per the email sent, you mentioned that you deleted the gift card sent and requested to resend it which we have, and we have since not received any queries stating otherwise.
We will, however, reach out for more information.
Regards,
Hyperli
Apologies for the inconvenience caused. I've looked into this - As per the email sent, you mentioned that you deleted the gift card sent and requested to resend it which we have, and we have since not received any queries stating otherwise.
We will, however, reach out for more information.
Regards,
Hyperli