Angry

Below 0 stars.I am very big on customer service since I am a customer service consultant.I am so angry at the service i am recieveing because i am being ignored.The system allowed me to have multiple accounts but took the payment.But to locate the voucher,this Chancel person who is replying in a nonchalant manner just cant find it.Theres been no replies in days!I want my refund please!What terrible service!