1 reviews | Active since Jul 2024
They gave me the wrong course material. I do NOT recommend
I registered for the course in January of this year. After registering, it took them over a week to upload my course material.
A week after the materials were uploaded, I was informed that my classes would be delayed by a month—with no explanation provided. I was simply told that my course would start a month later than originally scheduled. I sent an email to inquire about the delay and possible solutions but never received a response. A few days later, they suddenly changed their decision and told me I could continue—again, with no explanation.
Fast forward a month after being given the go-ahead, I booked a consultation with a mentor to get clarity on my work. I was shocked to learn that I had been given the wrong course material. None of the tutors who marked my work noticed this mistake—only the mentor pointed out that the material I had been studying was incorrect for my course.
I immediately sent an email after being informed, but I have yet to receive the necessary feedback. My time, money, and effort have all been wasted.
At this point, I would not recommend this company to anyone.
Thank you for your insights and feedback. Where legitimate concerns and complaints from our learners are brought to our attention, we fully commit to comprehensively investigating the matters raised and, where appropriate, taking the right steps to provide remedy and redress.
It is our understanding that your primary concern relates to our course material. We would like to ensure you that we do our utmost as a business to uphold nothing but the highest standards as it relates to course material, and we appreciate every opportunity to improve.
We can confirm that our team has verified your contact details and would appreciate more detail on your experience. To this end, our Student Success administrators will be in touch shortly to discuss this with you in more detail and to align on a constructive resolution.
Best regards, HyperionDev
Thank you for your insights and feedback. Where legitimate concerns and complaints from our learners are brought to our attention, we fully commit to comprehensively investigating the matters raised and, where appropriate, taking the right steps to provide remedy and redress.
It is our understanding that your primary concern relates to our course material. We would like to ensure you that we do our utmost as a business to uphold nothing but the highest standards as it relates to course material, and we appreciate every opportunity to improve.
We can confirm that our team has verified your contact details and would appreciate more detail on your experience. To this end, our Student Success administrators will be in touch shortly to discuss this with you in more detail and to align on a constructive resolution.
Best regards, HyperionDev