MS
Matthew S

1 reviews | Active since Oct 2015

07 Jul 2020, 12:00

Promise the world, deliver nothing

Where do I start as the list of negatives are basically endless. I really wish I had seen the HelloPeter reviews before deciding to spend R20 000 on a course that doesn't offer you anything near what they promise. This is meant to be a modern, tech, educational platform that is forward thinking, but I can promise you it’s just like any other old school company. Theres nothing revolutionary in the way they teach, mark your work, provide your tasks… It's basically a drop box folder and are code isn't reviewed line by line, you just get overall feedback.

The course has massive holes in it (full-stack web development), and you basically just end up running a bunch of free courses in parallel to try and get you over the line, which makes you think what the point is of spending R20 000 on a mentored course that does nothing of the type. You get a PDF outlining what you need to do which suffices at first (to make sure you get past the refund clause in their policy wording), but as you move on you may as well just skip to the tasks and research those online. I had to get the developers in my current company to help me out and due to learning everything online from multiple sources, the way I write code isn't good practice. This leads me to my next point…

There are way too many students for the mentors available and there is no personal touch of them knowing where you are, and what they should teach you because of this. Sometimes it takes over two weeks to get a session and by that time your ripping your hair out as your 5 tasks behind and need another 4 sessions. I work a full-time job and getting sessions after hours is a nightmare. The one thing they are good at is selling you the course, I was promised this would be a breeze outside of my 9 - 5 job and that they are specialists in this. Don't even think about this course if your working, but I wouldn't recommend it if your not either. My tutor really tried to help me out after hours but was always exhausted or had to cancel sessions at the last minute. I put aside weekends for this only to be cancelled on last second and then to spend the rest of the weekend just stressing about how to finish the tasks by myself.

The customer support operates at a snails pace, to get anything sorted takes days to a month. I complained and eventually got a small refund which took over a month, still not happy with the outcome.

My advise, keep your hard earned money and grab courses online, as you learn way more from free websites than spending a huge amount of HyperionDev.

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Replies (1)
HyperionDev
HyperionDev's reply10 Aug 2023, 12:27
Official
Good day, Matthew, 

Thank you for your insights and feedback. Where legitimate concerns and complaints from our learners are brought to our attention, we fully commit to comprehensively investigating the matters raised and, where appropriate, taking the right steps to provide remedy and redress. 
Our team believes in working fairly towards a resolution wherever students of HyperionDev bootcamps have legitimate concerns or complaints. We will shortly conclude our internal checks concerning your profile and hope to have more feedback and resolve your complaint.
Best regards,HyperionDev