SB
Solomon B
1 reviews | Active since Jul 2016
14 Nov 2022, 16:59
Pathetic
Very bad service, I am beyond frustrated by the treatment from hyperiondev,when it comes registration they will send out communication like a political party campaigning for votes, promised mentor is not available basically it's self-study , they take 4 days to review a single task especially when you nearing the last days of the bootcamp so that you can pay AGAIN for the BAD service, when you send an to their support team they just ghost you no reply nothing all you get is a Zendesk ticket, I would not recommend this to anyone . 12 hours before the end of my support my access was blocked then all my mails avoided.
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Replies (1)HyperionDev's replyOfficial
14 Nov 2022, 18:35Hi Solomon,
We're sorry to hear that your experience has not been up to standard. However, we can confirm that the Support Team has contacted you with an update on your submissions as well as providing additional time to complete your Bootcamp as caused by the delay. Note that our support operational hours are Mon - Fri from 9 am to 6 pm.
We look forward to your response.
Regards,
The HyperionDev Team
We're sorry to hear that your experience has not been up to standard. However, we can confirm that the Support Team has contacted you with an update on your submissions as well as providing additional time to complete your Bootcamp as caused by the delay. Note that our support operational hours are Mon - Fri from 9 am to 6 pm.
We look forward to your response.
Regards,
The HyperionDev Team
HyperionDev's reply14 Nov 2022, 18:35
Official
Hi Solomon,
We're sorry to hear that your experience has not been up to standard. However, we can confirm that the Support Team has contacted you with an update on your submissions as well as providing additional time to complete your Bootcamp as caused by the delay. Note that our support operational hours are Mon - Fri from 9 am to 6 pm.
We look forward to your response.
Regards,
The HyperionDev Team
We're sorry to hear that your experience has not been up to standard. However, we can confirm that the Support Team has contacted you with an update on your submissions as well as providing additional time to complete your Bootcamp as caused by the delay. Note that our support operational hours are Mon - Fri from 9 am to 6 pm.
We look forward to your response.
Regards,
The HyperionDev Team
