ER
Eric R

1 reviews | Active since Jul 2024

12 Jul 2024, 12:20

no Service

I must daily report that I am blocked from using the dashboard. They keeping my progress back.

0
Replies (1)
HyperionDev
HyperionDev's reply18 Jul 2024, 15:00
Official
Good day Eric,
Thank you for your insights and feedback. Where legitimate concerns and complaints from our learners are brought to our attention, we fully commit to comprehensively investigating the matters raised and, where appropriate, taking the right steps to provide remedy and redress. 
It is our understanding that your primary concern relates to our service. We would like to ensure you that we do our utmost as a business to uphold nothing but the highest standards as it relates to our service, and we appreciate every opportunity to improve.
We can confirm that our team has verified your contact details and would appreciate more detail on your experience. To this end, our Student Success administrators will be in touch shortly to discuss this with you in more detail and to align on a constructive resolution.
Best regards, HyperionDev