IS THIS A ****?

<p>I saw their ad on Face Book, BIG DISCOUNT TO SOUTH AFRICANS!,log in and made two orders with my credit card in August 2016 R50, R40, , the suddenly my card was debited with nearly R3000, upon enquiry they say its for shipment an custom fees, My bank could not reverse, I insrtuct them to canncell the order and refund me. they say goods were already shipped and they need originals back for refund, as of date i did not receive my orders and have they got a answer on every question =, Sir it has been shipped , Sir it willarrive soon, need to go through customs, Sir we have arrange a re- shipment, Sir can we confirm you address, Sir, Sir.... this it not i do business and believe it is a **** and they take your money , there no is to be dfor south African Support +27- ********** 77 - I copy their last mail to me:</p> <p> Greetings,<br /> Thank you for contacting customer support.<br /> We apologize that you have not received your item. Although our system cannot predict the exact date of arrival, we can confirm that the shipment has left our facility and is currently in transit. The shipment was sent to the address below. Allow 3 weeks to receive the products:<br /> <br /> <br /> Delivery Address:15 Jasmin Complex,6970 TIMBAVATI STREET MORELETA PARK X 47<br /> Delivery City:Pretoria<br /> Shipping State:Gauteng <br /> Shipping Country:South Africa<br /><br /> <br /> If this address is correct, then please contact your local customs office as the delay may be due to the shipment content. If this is not the correct shipping address, please contact our support team at the phone number listed below to resolve this issue.<br /> <br /> Kind Regards,<br /> Hyper Tone Force & Hyper Tone Excel Support Team <br /> South Africa<br /> +27- ********** 77</p>