Disappointed customer

My name is Nonjabulo Hleza. I recently bought myself a new Hyndai creta 1.5lt in December last year at Hillcrest hyndai, Sydney was my salesperson. I bought this car because firstly im a woman who works in Umlazi. A vehicle is a must have for me since the area is sometimes dangerous. I must express my deepest dissatisfaction about the service im receiving from the salesman and service manager at Bluff Hyundai. On Tuesday the 26th of January i went to do my shopping with my family at a shopping centre at umlazi. I parked my vehicle and went to bought what i needed to buy and came to a car that would not start. I phones roadside assist and they only responded to me with a tow truck after 3hours. I was left stranded at night with the kids while my vehicle was towed away. Since than i have been phoning the dealership in Bluff where my vehicle was towed to, but with no luck. 1 occasion i spoke to a service advisor who promised to get back to me but still has not returned my call until today. I spoke to the service advisor and told him that i have to go back to work on the 1st February, so i need a vehicle to travel. He told me that he did not have any courtesy car to loan me but he promised to have my car ready before the 1st of February. But he has not kept his promise. Right now im trying to phone them for an update but as soon as i mention my name the call just gets cuts. Im really disappointed and regret doing business with them. I would not recommend anybody close to me to purchase from these dealerships. Please assist Nonjabulo Hleza ***