NS
Nthabiseng S
1 reviews | Active since May 2021
11 Aug 2021, 11:05
Preshan Naidoo POOR SERVICE!
Good Service I got when I bought the place at 92 on New assited by Mpumi. But the aftersale guy is a pain in the ass. His name is Preshan Naidoo. My switch started giving me problems after a month of moving in, he sent an electrician after weeks of reporting it and because I kept on nagging him to assist. A month later the switch still gives me problems and he tells me that I'm out of a snag period and he can't help. This switch was supposed to be fixed and it was not. This Preshan guy knows nothing about good service. He failed to fix my issue, now he's telling me to find my own electrician..
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Replies (4)NS
Nthabiseng S's updateReviewer Update
11 Aug 2021, 11:19I even asked him to come and see what I'm talking about, he did not bother coming. And this is an ongoing problem. Now my unit smells fire and he doesn't care.
NS
Nthabiseng S's update11 Aug 2021, 11:19
Reviewer Update
I even asked him to come and see what I'm talking about, he did not bother coming. And this is an ongoing problem. Now my unit smells fire and he doesn't care.
NS
Nthabiseng S's updateReviewer Update
11 Aug 2021, 13:47I ended up calling an electrician myself and It turns out the issue was with the geyser switch and mr know it all Preshan said it had nothing to do with the geyser switch. It wouldn't have hurt to check the cause of the issue rather than dismissing me like that.
NS
Nthabiseng S's update11 Aug 2021, 13:47
Reviewer Update
I ended up calling an electrician myself and It turns out the issue was with the geyser switch and mr know it all Preshan said it had nothing to do with the geyser switch. It wouldn't have hurt to check the cause of the issue rather than dismissing me like that.
Hyder Properties's replyOfficial
11 Aug 2021, 14:00Dear Nthabiseng,
Hyder Properties would like to apologize to you for this lack of service.
one of our service consultants will get in touch with you to see how we can resolve the issue.
Hyder Properties would like to apologize to you for this lack of service.
one of our service consultants will get in touch with you to see how we can resolve the issue.
Hyder Properties's reply11 Aug 2021, 14:00
Official
Dear Nthabiseng,
Hyder Properties would like to apologize to you for this lack of service.
one of our service consultants will get in touch with you to see how we can resolve the issue.
Hyder Properties would like to apologize to you for this lack of service.
one of our service consultants will get in touch with you to see how we can resolve the issue.
NS
Nthabiseng S's updateReviewer Update
11 Aug 2021, 14:11Thank you for the reply, but the issue has already been fixed. I called an electrician to come and assist.
NS
Nthabiseng S's update11 Aug 2021, 14:11
Reviewer Update
Thank you for the reply, but the issue has already been fixed. I called an electrician to come and assist.