SN
Shelton N

1 reviews | Active since Jun 2017

08 Jun 2017, 09:32

Utterly dissatisfied

<p>Policy nr(s).:</p> <p>- EPICP ********** 4 (Genric)</p> <p>- EPICP ********** 97 (Bryte)</p> <p> </p> <p>I’m utterly dissatisfied with the way my latest claim is handled by Hybrid Risk Management.</p> <p>Long story short - As a company you have switched underwriters, and my policy nr also changed.</p> <p>Now the underwriter questions my claim because of the “immaturity” of my policy. This is also after I will not be covered for none specified items, not even a percentage!</p> <p>As the client, the fact that HRM changed their underwriters should not be resting on my shoulders. Now there is talks of adjusted access payments, and premium.</p> <p>This claim has also taken the better part of a month currently on the laptop and cell phone I should be covered for. This is unacceptable. I cannot believe that I pay for this kind of service!</p> <p> </p>

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Replies (2)
SN
Shelton N's update23 Jun 2017, 15:17
Reviewer Update

Understrand that HRM has to conform the restraint of the Insurer.

I was contacted by management to talk situation through and assisted.

Hybrid Risk Management
Hybrid Risk Management's reply20 Sept 2017, 12:01
Official

Good Morning,

Sorry for the delayed response.

We are glad that we were able to resolve your situation.

Our clients are our main priority and we will continuously work at striving to be the best for you our valued client.

Kind Regards,

Hybrid Risk Management