No response
<p>I am utterly dissapointed with the service we are getting after a household claim.We have e-mailed all the forms through more than 2 weeks ago,and still no feedback on our claim.Other insurance companies would have made a pay-out by now.Phone and e-mail does not help-no communication from their side.</p>
Dear Mrs. & Mr. Graham,
We refer to the telephone conversation between yourself and the General Manager of even date with regards to your claims(s).
We confirm that we have received your claims documents. There were however requirements from the insurer with regards to the claim.
We confirmed that your claim is in progress and we also confirm that the claims department has been in contact with you with regards to the claim.
Jacques from our office will be in contact with you before the close of business today. Feel free to contact Jacques on ***or ***
We strive to do our best, always.
Dear Mrs. & Mr. Graham,
We refer to the telephone conversation between yourself and the General Manager of even date with regards to your claims(s).
We confirm that we have received your claims documents. There were however requirements from the insurer with regards to the claim.
We confirmed that your claim is in progress and we also confirm that the claims department has been in contact with you with regards to the claim.
Jacques from our office will be in contact with you before the close of business today. Feel free to contact Jacques on ***or ***
We strive to do our best, always.