BK
Boniface K

1 reviews | Active since Oct 2014

10 Aug 2017, 10:41

Double debit orders Run on the same month

<p>Well, the company offers a wonderful product, however when it comes to handling of debit orders, there's no company like it because month after month I get double debited and get promised it will never happen again. Well, the issue keeps coming back and instead of the company handling my issue with care as there customer, they just ignore me as I’m not really valued. This seems to be the norm when dealing with these insurance companies… Disappointed for a long time.</p>

0
Replies (2)
Hybrid Risk Management
Hybrid Risk Management's reply28 Sept 2017, 12:33
Official

Good Morning Mr Kabini,

Sorry for the delayed response.

We have resolved your issue and sorry for any inconvenience caused.

Thank you for being our valued client.

We look forward to a long and fruitful relationship with you going forward.

Have a lovely day further.

Kind Regards,

Hybrid risk Management team

BK
Boniface K's update28 Sept 2017, 14:35
Reviewer Update
Thanks, I now have a smile again... Hope no debit order issues will be experienced again. I want to take this opportunity to really thank Sancha for all her hard efforts in resolving this issue, WELL DONE & THANK YOU!!