Declined Insurance Claim

On the 20th of March 2019 my house was broken into. I lodged a claim with Hybrid insurance. Which was declined, because the insurance said I have misrepresented some information.They said I said my house was installed with an alarm system. So I explained to them that I am the one who called them to explain what was happening in the Complex. After having a series of house break ins in the our complex. The Body Corp decided on removing the Security personnel that was manning the Main gate .They were replaced by an ADT security system that was linked to the fence which which tempered with activated ADT security. So I eventually requested the insurance company to give me the recording that confirms that I said I have a security alarm in the house. On the 06th of May 2019 I received the recording. On the recording there is nowhere where I tell the Hybrid agent that I have installed an alarm system Inside the house. I mention that the security personnel were removed at the gate and replaced by ADT system. And there's nowhere in the recording where the Insurance agent ask me where the alarm system is installed. He mentions that the Ammendment have no impact whatsoever on my Premium. So I don't agree on the decision taken by the insurance to decline my Claim.

CLAIM NUMBER :HRMP ********** My cell : ********** 245 Thank you in advance M.V Khoza