Bad Bad service from Hyundai Springfield

on 7th February 2020 I went to leave my vehicle at Hyundai Springfield Park to get a new starter put in, I was told that this should take a day, on Monday 9th February 2020 when I called to check if my vehicle will be ready, I was told that there was something else was wrong with it and I was told that it should be another day or two, in the mean time I was battling to get to and from work cause I work in Umhlanga and live in Overport,we have been calling everyday from the 9th February and always there was no one to help us or they said they will call back on Saturday 15th February my husband called and asked that they give the vehicle back or arrange a courtsey vehicle and today is the 17th February 2020 and NOT even a call from them or say what is happening is we getting a courtesy vehicle or my own vehicle back. I cannot understand that a Huge Dealership like Hyundai cannot arrange a vehicle for me to get to and from work or give my vehicle back and when they get the correct parts to fix my vehicle.