Poor Service

Was left highly disappointed with the service we received from Hussar Grill Waterfall corner. We went there as a family, sat for 15 or so minutes with no waiter in site. Ended up going to the bar myself to order own drink. The kids ordered coffee and one of the glass cup was broken at the tip(do they want to kill people now?). We ordered, waited for about an hour until the little one got frustrated and broke one of the cups. No-one bothered to come clean up, fine, I then approached one guy to get us relocated due to the broken cup, and guess the waited said yes we can relocate you on condition the child doesn't break another cup-:(. Wow. Well we relocated. The kids couldn't take it no more, so I called the waited to bring us a bill for the coffee and drinks we already had so that we can just go. He told us the food is ready wait a bit - we wait another 15min but was no food. Mr Rhambo the manager came, i thought for a sec that he wants to apologise for the delay - but guess he wanted to complain about a broken glass. A glass, i even offered to pay for if it bothered them that much. Well we ended up leaving, after paying the R991.00 bill for the drinks and food - the food we never had. I guess we donated to Hussar Grill for their poor service - the restaurant was even empty. if it was full, i would have understood. Will stick to the one at Monte