Worst service ever

I placed an online order with [URL Removed] on 12 March 2015 and made the payment (EFT) on the same day. The website indicated that Koot le Roux would be out of the country until the 18th and that no order would be processed until then, and that is understandable. Since the 18th I have tried to call, email, SMS Koot with no response. The phone rings but he just does not answer or respond to any messages.