Worst online shopping experience ever.

I ordered rifle bags online just to be told the same story as everyone else that they do not have stock and will be able to get it in six month. I did not need them urgently so I thought "lets wait" All this time they are running a Sale on the bags while I am being told its "actually" been removed from the site. 7 Months later Sale is still on and I have not received anything. I then went to request a different product at the same price just to get my money back in some sort, that's when everything went quite. No response on emails and there is definitely no one at the other end of the telephone line after endless calls.