EN
Edward N
1 reviews | Active since Aug 2023
02 Apr 2026, 15:03
Very bad customer service
I had a very bad customer experience at hungry lion Pretoria prime towers,where I bought a meal that was purchased as a take away,so I consumed while in the store where I find no wipes where I went to ask from the Onthatile.i regret why I went there because the attitude of him was improper and I don't wish to see him again in that store.
Helpful (0)
Replies (1)0
Replies (1)
Hungry Lion's replyOfficial
12 Apr 2026, 10:23Hi Edward,
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Pretoria Prime Towers store.
Our customers are our number one priority, and we take pride in our service and we are disappointed to learn about this. We value your concerns, therefore, we have addressed the service issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Pretoria Prime Towers store.
Our customers are our number one priority, and we take pride in our service and we are disappointed to learn about this. We value your concerns, therefore, we have addressed the service issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Hungry Lion's reply12 Apr 2026, 10:23
Official
Hi Edward,
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Pretoria Prime Towers store.
Our customers are our number one priority, and we take pride in our service and we are disappointed to learn about this. We value your concerns, therefore, we have addressed the service issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Pretoria Prime Towers store.
Our customers are our number one priority, and we take pride in our service and we are disappointed to learn about this. We value your concerns, therefore, we have addressed the service issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care