Utter disgust staff!

On the 11th May 2024 I had such a terrible experience at hungry lion Rondo lane Mitchell's plain. I used the WhatsApp number on my till slip to express my experience and I was asked to send my till slip and contact number i received 1 missed call just 1 which I was unable to take at that moment and then never again it was as if my complaint was just ignored. I expressed my feelings on the Facebook messenger aswell and it's as If ive been taken for a fool I was that they would get back to me on the 14th May. The 24th May I decided to do a follow up and up until today I've been ignored. Hungry lion does not take customer service and complaints seriously, their staff looks down at customers and treats them the way they want. At this point it's no longer even about my terrible experience but how they ignored my complaint. I really enjoy their food but this is just disgusting and terrible the way you treat customers as if we animals!