SK
Shinique K

1 reviews | Active since Jan 2026

23 Jan 2026, 13:50

Unsatisfied Customer

As someone who works in retail i am really disguised by the service received from Hungry Lion in Grand Parade I bought a kong combo which shows two thighs two drumsticks and two fries on the marketing When i reived my ordered it had one breast one wing one drumstick and a thigh I asked the lady to change it because this is not what the marketing shows,she wasnt even speaking politely mind you She said that these combos dont exactly look like that I left the store very unsatisfied The breast doesnt even have any meat on its literally a bone I mean i am a paying customer for them to serve me such food ,seeing that food made me lose my appetite entirely I dont believe any of the staff working there would eat that if it was served to them

Im honestly lost for words

0
Replies (1)
Hungry Lion
Hungry Lion's reply27 Jan 2026, 09:35
Official
Hi Shinique,

We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.

Hopefully, we can turn this around for you.

Best regards,
Team Hungry Lion