WM
Wendy M

1 reviews | Active since Jul 2023

08 Nov 2023, 18:32

Unsatisfied Customer

I went to Hungry Lion in Khayelitsha Mall to buy the Zamba Wings for Zamba Wednesday Special, stood in a very long line, only to be told at the counter "There aren't no wings or Burgers" this was before 5pm. Drove to Hungry Lion in Makhaza Centre still @Khayelisha, these places are a distance apart. The line was long too, again to my disappointment no Wings or Burgers, the cashier addressing me didn't even look at me, she was talking to another one whilst replying. The funny part is both these places close around 7pmish and the boards are fully displaying the special.

Most of us, half the line had to turn away because on special days, most of us wre there for exactly that. None, NO ONE, had bothered to hang a paper to alert customers of this or keep making an announcement ecery 5-10 minutes at least so everyone is aware before standing in line. The arrogant faces when they tell you there's nothing is the worst. My question is why make Wednesdays special days when your stock is a different story? It didn't even look like there was ever any stock for these things in the day judging from the way the tellers addressed it. Steers has never told us their out of burgers for Weeky Wednesday's that's why it's a success. I hope they learn, theor attitude was the worst after we'd been standing for nothing.

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Replies (1)
Hungry Lion
Hungry Lion's reply09 Nov 2023, 15:39
Official
Hi Wendy,

We're sorry to see you had a disappointing experience at our Khayelitsha CBD store. We'd like to hear more about this so that we address this matter. One of our customer care agents will contact you to assist you. 

Best regards,
Hungry Lion