NM
Nthati M
1 reviews | Active since Jul 2021
06 Apr 2026, 17:00
Unhappy customer
I ordered the munch mix and asked them for a burger that is not hot. The lady even confirmed that it should not be hot. I am not sure if they are doing it on purpose or what because it's not for the first time. Hot/spicy food makes me sick. I only noticed when I got home. I can't drive back to town.
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Replies (1)
Hungry Lion's replyOfficial
10 Apr 2026, 10:19Hi Nthati,
We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our Mahikeng Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our Mahikeng Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply10 Apr 2026, 10:19
Official
Hi Nthati,
We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our Mahikeng Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our Mahikeng Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion