1 reviews | Active since Mar 2018
Terrible customer service at Hungry Lion Adderly street
One thing about Hungry Lion, it truly doesn’t have many restaurants, but because they have some of the best chicken burgers hear I was thinking finding a restaurant and making it there will always be worth it. Until, I went to this one where I received the worst service. After waiting for what felt like forever cause some tills are operating, God know why… I finally reached a cashier who was subtly rude and condescending. I placed my order and requested a specific chicken piece only to be told I have to take what they give me as they don’t allow people to choose pieces which was a shock as I don’t get why after paying my own money I must eat what I am not happy with particularly if the is nothing in the menu indicating same. So if Hungry lion overall as a brand operates this way then I am now happy to go to other franchises whose staff values our money and us as customers not treat us like they are doing us a favour. To make things worse the lady even called her manager who was just as rude and joined her in treating me like a beggar, imagine having to argue about such nonsense while tired from waiting in queue and hungry.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
